Careers at Fluid Imagery Computing

The key to our success has always been our dedicated, hardworking, and friendly team.

Become part of a tight-knit, passionate and fun team.

At Fluid Imagery Computing, we’re more than just a tech company; we are a vibrant team of problem-solvers dedicated to making technology work seamlessly for our clients. Founded on a passion for solving complex issues and improving everyday technology interactions, we thrive on the diversity of challenges each new day brings. We’re looking for innovative, enthusiastic team members who are eager to dive into the ever-evolving tech landscape, help expand our capabilities, and drive client success. Our ideal candidates are not just skilled technicians, but also great communicators who share our commitment to service excellence and building trustworthy relationships.

Join us and be part of a team that values proactive solutions, open communication, and continuous learning to meet and exceed the dynamic needs of our clients.

Our Core Values

We approach every partnership with:

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Honesty

Integrity

Integrity

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Quality

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Responsibility

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Enthusiasm

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Empathy

Check Out Our Current Openings

Role: Level 2 IT Support Technician

Job description
We’ve been providing IT support services for small to medium-sized businesses on Eastern Long Island for over 20 years. We’re looking for an experienced individual to join our team of 10. The primary role of this position will have the responsibility for both on-site and remote client support, including heavy interaction with end-users in diverse network environments.

A majority of your time will be spent in the office handling service tickets and proactive maintenance tasks. The candidate’s customer service ability is just as important as their technical ability in this role as you’ll be communicating with customers via phone, email and in person.

If you meet our qualifications, we’d like to hear from you!

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Our ideal candidate has

  • At least 2+ years of experience in an MSP setting
  • Excellent problem solver with proficient written and oral communication skills
  • Monitor and work with various systems management tools
  • In depth knowledge and experience with Microsoft 365, Domain Environments (Active Directory, Group Policy, and Permissions Management), Remote Desktop Services, Windows Server, Hyper-V
  • Ability to design, configure, install, and troubleshoot IT infrastructure, including servers (cloud and local), firewalls, switches, routers, network racks and workstations
  • Ability to work alone and in team settings
  • Create and update documentation of existing or future customer environments
  • Ability to take ownership of tasks, prioritize effectively and ensure complete resolution
  • Quickly assess an issue and form an understanding of the root cause in unfamiliar technical environments and technologies
  • Identify and drive opportunities to automate repeatable networking tasks including through the creation and maintenance of scripts and tools

Job Type: Full-time

Pay: From $70,000.00 per year

Benefits:

  • 401(k)
  • Health insurance
  • Paid time off

Experience level: 3 years

Schedule:

  • Monday to Friday
  • On call

Ability to commute/relocate:

  • Westhampton, NY 11977: Reliably commute or planning to relocate before starting work (Required)

Education:

  • High school or equivalent (Preferred)

Work Location: In person